Shipping & Returns

SHIPPING

We ship our orders via USPS Priority shipping, which usually delivers within 2 days. All orders qualify for free shipping.

 

RETURNS
All of our refunds are given as store credit. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items are final sale and cannot be returned.

To process your return email us at nelliebyelizmaar@gmail.com and we will walk you through the steps.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are local, we are also happy to accept free returns in store.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nelliebyelizmaar@gmail.com and send your item to: 20 Haverford Station Road Haverford, PA 19041

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

*If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.